balls. Bucharest official merch
Premium t shirts you'll actually want to wear. Limited drops, iconic designs. Made fresh, not pulled from a shelf.
Every order is printed on demand after you buy it, then finished and shipped with care. That means no mass production and no dead stock sitting around.
how your order gets to you
You order and payment is confirmed. Production starts right away.
Your piece is printed and finished by Printoteca, our Romanian print on demand partner. Each item is quality checked before it leaves production.
Once it's ready, it's handed over to a courier and sent to your address.
production time
Every balls. piece is made to order. Freshly made, because we don't believe in factory vibes, for the merch or the meatballs.
That means there's a short production window before shipping, usually a few business days depending on the item and order volume.
delivery
Courier delivery within Romania usually takes 1 to 3 business days after dispatch.
We currently ship within Romania only. International shipping is not available right now.
shipping rates
tracking
The moment your order ships, you'll get a tracking number by email. Use it to follow the package through the courier.
returns
You have 30 days after receiving your item to request a return.
To be eligible, your item must be in the same condition you received it in, unworn or unused, with tags, and in its original packaging. You'll also need proof of purchase.
To start a return, email us at buongiorno@balls.ro. Return shipping is at your own expense.
If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
what can't be returned
Custom or personalised items can't be returned, since they are made to order. Sale items and gift cards are also non returnable.
If you're not sure about a specific item, just reach out and we'll tell you straight.
exchanges
The fastest way to get what you want is to return the item you have and, once the return is accepted, place a new order separately.
damages and issues
Please check your order as soon as it arrives. If the item is defective, damaged, or wrong, email us right away at buongiorno@balls.ro so we can make it right.
refunds
Once we receive and inspect your return, we'll let you know if the refund is approved. If it is, the refund will be sent to your original payment method within 10 business days.
It can take a bit longer for your bank or card provider to process it on their side.
If more than 15 business days have passed since your return was approved, contact us at buongiorno@balls.ro.
questions?
Reach us at buongiorno@balls.ro.