Terms of service

overview

Welcome to shop.balls.ro. The terms “we”, “us” and “our” refer to balls. The balls. online store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience.

The terms below, together with any policies referenced here, describe your rights and responsibilities when you use our Services.

Please read these Terms carefully. They include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy. If you do not agree, you should not use or access our Services.

access and account

By using our Services, you confirm that you are at least the age of majority in your country or region of residence, or that you have given us consent to allow any minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including browsing our online store or purchasing products, you may be asked to provide certain information such as your email address, billing details, payment information and shipping information. You represent and warrant that all information you provide is correct, current and complete.

You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign or license your account to anyone else.

our products

We make every effort to present our products accurately. However, colors and product appearance may vary depending on your device settings, screen type and configuration.

We do not guarantee that the appearance or quality of any product will meet your expectations or be identical to how it appears online.

Product descriptions may change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities on a case-by-case basis.

orders

When you place an order, you are making an offer to purchase. balls. reserves the right to accept or decline any order at its discretion. Your order is not accepted until balls. confirms acceptance and payment has been received and processed.

Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests after an order has been accepted.

If we do not accept, change or cancel an order, we will attempt to notify you using the email address, billing address or phone number provided at checkout.

Your purchases are subject to return or exchange only in accordance with our Return Policy.

You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

prices and billing

Prices, discounts and promotions may change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be shown in your order confirmation email.

Unless stated otherwise, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices in our online store may differ from prices offered in physical stores or by third parties.

From time to time, we may offer promotions governed by separate terms. If there is a conflict between promotion terms and these Terms, the promotion terms will apply.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our store. You agree to promptly update your information so we can complete your transactions and contact you when needed.

You represent and warrant that the payment information you provide is true, correct and complete, that you are authorized to use it, and that you will pay all charges incurred at the posted prices, including shipping and any applicable taxes.

shipping and delivery

Our products are made to order through our production partner, Printoteca. This means products are created after an order is placed and confirmed, not kept in pre-made stock.

Delivery times include both production time and courier transit time. Delivery timelines are estimates only and are not guaranteed.

We are not liable for delays caused by shipping carriers, production delays, customs processing or events outside our control.

Once products are transferred to the carrier, title and risk of loss pass to you, to the extent permitted by applicable law.

intellectual property

Our Services, including all trademarks, brands, text, displays, images, graphics, videos, audio, product names and the design, selection and arrangement of the content, are owned by balls., its affiliates or licensors and are protected by applicable intellectual property laws.

The Services are provided for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent.

balls. names, logos, product names, designs and slogans are trademarks of balls. or its licensors. You may not use them without prior written permission.

optional tools

We may provide access to tools or services offered by third parties. We do not monitor or control those tools and provide access to them “as is” and “as available”, without warranties or liability.

Your use of optional third-party tools is entirely at your own risk. If we add new features or tools in the future, they will also be subject to these Terms.

third-party links

Our Services may contain links to third-party websites or materials. We are not responsible for the content, accuracy or practices of third-party sites.

If you leave our Services to access third-party websites, you do so at your own risk. Complaints or questions about third-party products and services should be directed to the third party.

relationship with Shopify

balls. is powered by Shopify, which enables us to provide the Services. However, all sales and purchases made in our store are made directly with balls.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and balls., including any injury, damage or loss resulting from purchased products or services. You release Shopify and its affiliates from claims arising from your purchases and transactions with balls.

privacy Policy

All personal information collected through the Services is subject to our Privacy Policy, and certain information may also be subject to Shopify’s Privacy Policy.

Because our store is hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

feedback

If you submit ideas, suggestions, reviews, proposals or other content, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display that content in any medium and for any purpose, including commercial use.

You represent and warrant that you own or have the necessary rights to the content you submit and that your submission complies with these Terms. We are under no obligation to keep your feedback confidential, pay compensation for it or respond to it.

errors, inaccuracies and omissions

Occasionally, information on the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after you have submitted your order.

prohibited uses

You may access and use the Services for lawful purposes only. You may not use the Services directly or indirectly for any unlawful, malicious or abusive purpose, to infringe our rights or the rights of others, to transmit misleading information, to spam, to impersonate another person or entity, or to interfere with anyone’s use of the Services.

termination

We may terminate this agreement or your access to the Services, in whole or in part, at any time and in our sole discretion, without notice. You remain liable for amounts due up to the date of termination.

disclaimer of warranties

The Services and all products offered through the Services are provided “as is” and “as available”, without any warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement.

limitation of liability

To the fullest extent permitted by law, balls., Bistro cu Chiftele S.R.L., our partners, directors, officers, employees, affiliates, agents, contractors, service providers and licensors shall not be liable for any direct, indirect, incidental, punitive, special or consequential damages arising from your use of the Services or any products purchased through the Services.

Nothing in these Terms limits any rights you may have as a consumer under applicable law.

indemnification

You agree to indemnify, defend and hold harmless balls., Bistro cu Chiftele S.R.L., Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any claims, damages, liabilities or losses arising out of your breach of these Terms, your violation of any law or third-party rights, or your access to and use of the Services.

severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the unenforceable portion will be deemed severed from these Terms.

waiver; entire agreement

If we do not enforce any right or provision of these Terms, that does not mean we waive that right or provision.

These Terms constitute the entire agreement between you and us and replace any prior or contemporaneous agreements, communications or proposals, whether oral or written.

assignment

You may not delegate, transfer or assign these Terms or any of your rights or obligations without our prior written consent. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice.

governing law

These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of Romania, with jurisdiction in Bucharest, Romania, to the extent permitted by applicable law.

changes to Terms of Service

We reserve the right to update, change or replace any part of these Terms by posting updates on our website. It is your responsibility to check our website periodically for changes. Your continued use of the Services after changes are posted means you accept those changes.